Privacy Policy
Last updated: November 9, 2025
Introduction
This Privacy Policy describes how My Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lunarvirtualspace.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
What Personal Information We Collect
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
- Account information including your username, password, security questions and other information used for account security purposes
- Customer support information including the information you choose to include in communications with us
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (Usage Data). This may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as companies who support our Site and Services, and our payment processors.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, and to create, maintain and otherwise manage your account.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail.
Security and Fraud Prevention
We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
Communicating with You and Service Improvement
We use your personal information to provide you with customer support and improve our Services.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:
- Right to Access / Know: You may have a right to request access to personal information that we hold about you
- Right to Delete: You may have a right to request that we delete personal information we maintain about you
- Right to Correct: You may have a right to request that we correct inaccurate personal information
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you
- Right to Opt out: You may have a right to direct us not to process your personal information for targeted advertising
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email:
support@lunar.com
Phone:
0695623121
Address:
28 Rue Verte, 80250 Grivesnes, France